PRIVACY POLICY
Effective Date: October 20, 2010
This Web Site is controlled by Bausch & Lomb Incorporated or its affiliates and operations (“Bausch + Lomb”). This Privacy Policy (the “Privacy Policy”) describes how we collect, use, transfer and disclose personally identifiable information (“Personal Information”) and certain statistical information that we may obtain about you through this Web Site or by other means. By using this Web Site or submitting any Personal Information to us, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy.
COLLECTION OF PERSONAL INFORMATION
You can visit this Web Site without revealing any information about yourself. Our Web Site is not set up to track, collect, or distribute Personal Information about you (such as name, address, email address, telephone number and product preferences) unless you voluntarily input this information, such as during a registration or ordering process.
Our Web servers may automatically record statistical data about visitors to our Web Site (through the use of cookies and other means) for use in our analysis of the performance of our website. We may record the time, date, duration, and URL of the requests, along with information on the geographic location of visitors and technology used to gain access. These statistics are not used to personally identify you, but help us to understand how visitors are interacting with our Web Site. These statistics contain no Personal Information and are only used by our technical support staff and marketing teams for purposes of Web Site administration. You have the option to configure your Internet browser to notify you when you have received a cookie and to provide you with the choice to accept or decline to accept the cookie. Further, you have the option to block all cookies. To modify your browser settings click on the help section of your Internet browser and follow the instructions.
Any information you provide through this Web Site or by other means will be used by us only as described in the “How We Use Information” section of this Privacy Policy. We collect any Personal Information that you voluntarily provide including, where applicable, your name, contact information (phone number, email address and address), date of birth, job title, friend and family member names and contact information, hobbies, areas of interest, professional affiliations, brand and product preferences, source of referrals, products ordered and values, tax/VAT rate/ registration number, prescription data, credit card or bank account information, payment/billing terms, Bausch + Lomb credit limit and status, ship to address, bill to address, export terms, license information, and employer/business principal name and contract details. To the extent you provide Personal Information about friends and family members, you agree to provide such individuals with this Privacy Policy and to obtain their consent to provide the Personal Information.
HOW WE USE INFORMATION
The Personal Information we collect is used by us for internal purposes such as improving our products, for the purpose of fulfilling customer orders and promotional registrations, responding to customer inquiries, tracking payment of customer orders, managing customer accounts, learning about our customers’ needs and contacting customers for research and informational purposes. We also use the Personal Information for market research and marketing and promotional activities including direct marketing via email and postal mail, and for general business administration and management. You may opt-out of receiving email messages at any time by clicking an “unsubscribe” link contained in any promotional or other emails that we send to you. We will not share your Personal Information with other organisations except as set forth in this Privacy Policy. Unless otherwise required by law or if pertinent to a judicial or governmental investigation, it is not shared with other organisations or persons, except for third party service providers assisting us in collecting, assembling or processing this information as further described below.
THIRD PARTY SERVICE PROVIDERS
We engage third parties to perform services in connection with the operation of this Web Site and our company. Examples of these services may include web site hosting, the provision of technology related services, payment processing and authorisation, and promotional material distribution. We provide Personal Information to these third parties, but we authorise them to use this Personal Information only in connection with the services they perform on our behalf. In addition, such parties are bound by contract to establish reasonable measures to protect your Personal Information from unauthorised access, use or disclosure.
We may also disclose your Personal Information in connection with a corporate restructuring, sale or assignment of assets, merger, or divestiture of Bausch & Lomb or any of our subsidiaries or affiliated companies. Personal Information may also be disclosed to protect our rights or property, to enforce our terms of use and legal notices or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena), or otherwise as required or permitted by law. In these cases, we shall have no duty to notify you.
We will not use or share your Personal Information in ways unrelated to those described in this Privacy Policy without first notifying you and offering you a choice as to whether or not we may use your Personal Information in this different manner.
DATA SECURITY
We maintain reasonable technical, physical and organisational measures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access. Unfortunately, no information security system can be 100% secure. As a result, although we strive to protect your Personal Information, we cannot ensure or warrant the security of the Personal Information against any possible loss or unauthorised access.
ACCESS TO YOUR INFORMATION
We provide users of this Web Site with reasonable access to the Personal Information maintained about them. Subject to any applicable legal requirements, you are given a reasonable opportunity to correct, amend, or delete your Personal Information that is inaccurate. In most circumstances you may do so by contacting us as described at the end of this Privacy Policy.
DATA INTEGRITY
We take reasonable steps to ensure that the Personal Information we collect is relevant for the purposes for which it is to be used and that the Personal Information is reliable for its intended use and is accurate, complete and current. However, we must rely on individual users to provide and maintain accurate Personal Information. You are responsible for contacting us as described at the end of this Privacy Policy to update or correct your Personal Information whenever necessary.
RETENTION OF PERSONAL INFORMATION
We will only retain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth by applicable law.
CHANGES TO THIS PRIVACY POLICY
If we make any material changes to this Privacy Policy, we will post a revised link on the home page of the Web Site that indicates “Revised Privacy Policy” or a comparable notification about the changes. You should check this Web Site periodically to see if any recent changes to this Privacy Policy have been made. You can also tell if this Privacy Policy has changed recently by reviewing the Effective Date posted at the beginning of this Privacy Policy.
LINKS TO OTHER INTERNET WEB SITES
The privacy practices set forth in this Privacy Policy are for this Web Site and other specified activities only. Other sites hosted by third parties may have different practices. If you link to or otherwise visit any other websites managed by third parties, please review the privacy policies posted at those sites. We have no control over those websites and are not responsible or liable for the policies and practices followed by third parties.
CONTACT US
If you have any questions about this Privacy Policy, please contact:
Bausch & Lomb (M) Sdn Bhd
3rd Floor, Bangunan THK, Lot 2A Jalan 243/51A
46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia
Tel: 03-7680 8828
Fax: 03-7680 8829
Email: info.my@bausch.com
Effective Date: October 20, 2010
This Web Site is controlled by Bausch & Lomb Incorporated or its affiliates and operations (“Bausch + Lomb”). This Privacy Policy (the “Privacy Policy”) describes how we collect, use, transfer and disclose personally identifiable information (“Personal Information”) and certain statistical information that we may obtain about you through this Web Site or by other means. By using this Web Site or submitting any Personal Information to us, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy.
COLLECTION OF PERSONAL INFORMATION
You can visit this Web Site without revealing any information about yourself. Our Web Site is not set up to track, collect, or distribute Personal Information about you (such as name, address, email address, telephone number and product preferences) unless you voluntarily input this information, such as during a registration or ordering process.
Our Web servers may automatically record statistical data about visitors to our Web Site (through the use of cookies and other means) for use in our analysis of the performance of our website. We may record the time, date, duration, and URL of the requests, along with information on the geographic location of visitors and technology used to gain access. These statistics are not used to personally identify you, but help us to understand how visitors are interacting with our Web Site. These statistics contain no Personal Information and are only used by our technical support staff and marketing teams for purposes of Web Site administration. You have the option to configure your Internet browser to notify you when you have received a cookie and to provide you with the choice to accept or decline to accept the cookie. Further, you have the option to block all cookies. To modify your browser settings click on the help section of your Internet browser and follow the instructions.
Any information you provide through this Web Site or by other means will be used by us only as described in the “How We Use Information” section of this Privacy Policy. We collect any Personal Information that you voluntarily provide including, where applicable, your name, contact information (phone number, email address and address), date of birth, job title, friend and family member names and contact information, hobbies, areas of interest, professional affiliations, brand and product preferences, source of referrals, products ordered and values, tax/VAT rate/ registration number, prescription data, credit card or bank account information, payment/billing terms, Bausch + Lomb credit limit and status, ship to address, bill to address, export terms, license information, and employer/business principal name and contract details. To the extent you provide Personal Information about friends and family members, you agree to provide such individuals with this Privacy Policy and to obtain their consent to provide the Personal Information.
HOW WE USE INFORMATION
The Personal Information we collect is used by us for internal purposes such as improving our products, for the purpose of fulfilling customer orders and promotional registrations, responding to customer inquiries, tracking payment of customer orders, managing customer accounts, learning about our customers’ needs and contacting customers for research and informational purposes. We also use the Personal Information for market research and marketing and promotional activities including direct marketing via email and postal mail, and for general business administration and management. You may opt-out of receiving email messages at any time by clicking an “unsubscribe” link contained in any promotional or other emails that we send to you. We will not share your Personal Information with other organisations except as set forth in this Privacy Policy. Unless otherwise required by law or if pertinent to a judicial or governmental investigation, it is not shared with other organisations or persons, except for third party service providers assisting us in collecting, assembling or processing this information as further described below.
THIRD PARTY SERVICE PROVIDERS
We engage third parties to perform services in connection with the operation of this Web Site and our company. Examples of these services may include web site hosting, the provision of technology related services, payment processing and authorisation, and promotional material distribution. We provide Personal Information to these third parties, but we authorise them to use this Personal Information only in connection with the services they perform on our behalf. In addition, such parties are bound by contract to establish reasonable measures to protect your Personal Information from unauthorised access, use or disclosure.
We may also disclose your Personal Information in connection with a corporate restructuring, sale or assignment of assets, merger, or divestiture of Bausch & Lomb or any of our subsidiaries or affiliated companies. Personal Information may also be disclosed to protect our rights or property, to enforce our terms of use and legal notices or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena), or otherwise as required or permitted by law. In these cases, we shall have no duty to notify you.
We will not use or share your Personal Information in ways unrelated to those described in this Privacy Policy without first notifying you and offering you a choice as to whether or not we may use your Personal Information in this different manner.
DATA SECURITY
We maintain reasonable technical, physical and organisational measures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access. Unfortunately, no information security system can be 100% secure. As a result, although we strive to protect your Personal Information, we cannot ensure or warrant the security of the Personal Information against any possible loss or unauthorised access.
ACCESS TO YOUR INFORMATION
We provide users of this Web Site with reasonable access to the Personal Information maintained about them. Subject to any applicable legal requirements, you are given a reasonable opportunity to correct, amend, or delete your Personal Information that is inaccurate. In most circumstances you may do so by contacting us as described at the end of this Privacy Policy.
DATA INTEGRITY
We take reasonable steps to ensure that the Personal Information we collect is relevant for the purposes for which it is to be used and that the Personal Information is reliable for its intended use and is accurate, complete and current. However, we must rely on individual users to provide and maintain accurate Personal Information. You are responsible for contacting us as described at the end of this Privacy Policy to update or correct your Personal Information whenever necessary.
RETENTION OF PERSONAL INFORMATION
We will only retain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth by applicable law.
CHANGES TO THIS PRIVACY POLICY
If we make any material changes to this Privacy Policy, we will post a revised link on the home page of the Web Site that indicates “Revised Privacy Policy” or a comparable notification about the changes. You should check this Web Site periodically to see if any recent changes to this Privacy Policy have been made. You can also tell if this Privacy Policy has changed recently by reviewing the Effective Date posted at the beginning of this Privacy Policy.
LINKS TO OTHER INTERNET WEB SITES
The privacy practices set forth in this Privacy Policy are for this Web Site and other specified activities only. Other sites hosted by third parties may have different practices. If you link to or otherwise visit any other websites managed by third parties, please review the privacy policies posted at those sites. We have no control over those websites and are not responsible or liable for the policies and practices followed by third parties.
CONTACT US
If you have any questions about this Privacy Policy, please contact:
Bausch & Lomb (M) Sdn Bhd
3rd Floor, Bangunan THK, Lot 2A Jalan 243/51A
46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia
Tel: 03-7680 8828
Fax: 03-7680 8829
Email: info.my@bausch.com
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